AI Agents vs Chatbots: Key Differences, Use Cases and Automation Impact

Two futuristic digital interfaces side by side, one showing a glowing humanoid figure representing an AI agent, and the other a chat bubble icon representing a chatbot, set in a modern office environment with floating data streams.

AI agents and chatbots both use artificial intelligence to assist users, but they serve different purposes and operate at distinct levels of complexity. Chatbots are designed primarily for conversational support, answering questions and guiding users through simple tasks, while AI agents can perform complex, multi-step actions autonomously. Understanding this difference is key to choosing the […]